Troubleshooting
Common issues and how to fix them.
Wallet Connection
Wallet won't connect
- →Make sure your wallet extension is installed and unlocked
- →Try refreshing the page
- →Check if your browser has pop-ups blocked
- →Try a different browser (Chrome/Brave work best)
- →Disable ad blockers temporarily
Wrong network error
- →For a Solana vault, switch your wallet to Solana Mainnet
- →For a Robinhood Chain vault, switch your EVM wallet to Robinhood Chain (chain ID 4663) — your wallet may offer to add it automatically
- →Make sure you're not on a devnet/testnet unless you're deliberately testing
- →Refresh the page after switching networks
Connection keeps dropping
- →Some browser extensions can interfere — try disabling them
- →Check your internet connection stability
- →Try reconnecting through the wallet button
Transactions
Transaction failed
- →Keep some gas in your wallet for fees — SOL on Solana (0.01 SOL is plenty), or bridged ETH on Robinhood Chain
- →On Solana, first-time trades may need a token account (a small rent deposit)
- →Try increasing slippage tolerance if it's a swap issue
- →Wait a few minutes and try again (network congestion)
Transaction stuck / pending
- →Both chains usually confirm in seconds — if it's stuck, the transaction most likely failed
- →Check the block explorer to see the actual status (Solana Explorer, or the Robinhood Chain explorer)
- →You can safely try again if the previous attempt failed
Approval popup doesn't appear
- →Check if wallet popup is hidden behind browser windows
- →Some wallets have a notification badge when awaiting approval
- →Try closing and reopening your wallet extension
Vault & Trading
Vault not showing up
- →Make sure you're connected with the same wallet that created the vault
- →Refresh the dashboard page
- →The vault may take a few seconds to appear after creation
Bot not executing trades
- →Check that the price is inside your grid range — above it the vault holds the quote token and below it the base token, and in both cases there is nothing to do until price comes back
- →Check both balances. A buy needs quote tokens and a sell needs base tokens, and the bot skips a trade it can't fund rather than sending one that would fail — so a vault that has sold all of one side waits for the other side to refill
- →Check whether the daily trade limit has been reached. It resets at 00:00 UTC, not 24 hours after the first trade
- →Check the minimum time between trades your vault was created with — a long interval on a quiet market can look like a stopped bot
- →Very small trades are skipped while the platform fee they would earn is below the gas our keeper pays to make them — the comparison is fee against gas, not the value of your trade, so an ordinary trade can pause during a congested spell. They are retried later, and on Solana that usually means when priority fees fall
- →Check whether the vault is paused, from the vault's own page
Trades failing repeatedly
- →Low-liquidity tokens can be hard to trade in size — a smaller Max Trade Amount often gets filled where a larger one won't
- →Raising Max Slippage helps only up to the bot's own default: it always asks for the lower of the two, so a setting above that default changes nothing and only loosens your own limit
- →After several trades are rejected in a row the bot stops itself for a cooling-off period and then resumes on its own. You don't need to reset anything, and repeated network or RPC errors deliberately don't count towards it
- →A falling vault value is not a fault and does not stop the bot. Neither does the drawdown threshold — it is a monitoring figure, not a stop
Display & UI
Data looks outdated
- →Refresh the page to get latest data
- →Price data updates every few seconds automatically
- →Check your internet connection
Page not loading correctly
- →Clear browser cache and refresh
- →Try a different browser
- →Disable browser extensions that might interfere
Still having issues?
If none of these solutions work, reach out on X (Twitter) with details about your issue. Include:
- What you were trying to do
- What error message appeared (if any)
- Which wallet you're using
- Which browser you're using